Customers from the United States and other countries outside of European Union shop tax-free at Cuteness.
When placing an order you will see that VAT (21%) is automatically being calculated. Unfortunately there's no way to change this in the back office. So we have 2 methods to deal with this 'problem'.
How can I shop tax free? How does it work?
- Payment by PayPal:
You place your order and pay for it including VAT. After receiving your order and payment, we will remove VAT from your order and send you a new invoice without VAT. The VAT difference will be refunded within 24 hours after we have sent your new invoice. Your order will be processed and shipped within 48 hours on business days.
- Payment by bank transfer:
You place your order and choose to pay by 'Bank transfer'. You will receive an invoice with the order confirmation; you can ignore this first invoice. After receiving your order we will send you a new invoice, without VAT, with our bank account information. After we have received your payment your order will be processed and shipped within 48 hours on business days.
How about VAT on shipping?
The shipping costs calculated in your shopping cart are already tax free. You can ignore the VAT on shipping, which is automatically calculated in the shopping cart.